Privacy Policy
Last updated: July 2026
1. Introduction
BQEYE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. By using our site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect: name, email address, shipping address, billing address, phone number, payment information, and prescription details (when applicable).
Automatically Collected Information
When you visit our site, we automatically collect: IP address, browser type, device information, pages visited, time spent on pages, and referring URL. This information helps us improve your browsing experience.
Cookies
We use cookies and similar tracking technologies to remember your preferences, keep items in your cart, and analyze site traffic. You can control cookie settings through your browser preferences. Necessary cookies are required for the site to function properly.
3. How We Use Your Information
We use the information we collect for the following purposes:
- •Processing and fulfilling your orders, including shipping and payment processing.
- •Communicating with you about your order status, account, and customer support inquiries.
- •Sending promotional emails and newsletters (you can unsubscribe at any time).
- •Improving our website, products, and shopping experience through analytics.
- •Preventing fraud, unauthorized transactions, and other illegal activities.
- •Complying with legal obligations and enforcing our terms of service.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- •Service providers who help us operate our business (payment processors, shipping carriers, email services, analytics providers).
- •Professional advisors including legal, accounting, and compliance services.
- •Legal authorities when required by law, court order, or to protect our rights and safety.
All service providers are contractually obligated to protect your information and use it only for the services they provide to us.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure payment processing through PCI-compliant providers, and restricted access to personal data within our organization. While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- •Access: Request a copy of the personal data we hold about you.
- •Correction: Request that we correct inaccurate or incomplete data.
- •Deletion: Request that we delete your personal data, subject to legal obligations.
- •Portability: Request a copy of your data in a structured, machine-readable format.
- •Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, contact us at privacy@bqeye.com. We will respond within 30 days.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are retained for tax and accounting purposes. Account information is retained until you request deletion.
8. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Material changes will be communicated via email.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: privacy@bqeye.com
Mail: BQEYE Privacy Team, 123 Commerce St, Suite 100, New York, NY 10001